Return Policy

Need to return something? We’re here to help.

At RAELA, customer satisfaction is important to us. We accept returns within the United States for eligible items that meet the conditions below.

Returns & Refunds

• Returns must be requested within 7 days of the delivery date.

• Items must be unused and returned in their original packaging.

• Refunds are issued to the original payment method only.

• Customers requesting a refund are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• Final sale items are not eligible for return or exchange.

• If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.